Returns & Exchanges
At Smith Optics, we stand behind our gear and want you to be fully satisfied with your purchase. If your new equipment isn't the perfect fit for your next adventure, you can return or exchange items within 30 days of the original purchase date.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Shipping Label
Generate and print a prepaid return shipping label provided through the portal to ensure your gear is tracked and insured during transit.
- 3.Pack Your Gear
Securely place your items in their original packaging, ensuring all tags, protective films, and accessories are included to qualify for a full refund.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while our team inspects the return and processes your refund.